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Frequently Asked Questions

Check out some of our most asked questions for an instant answer.

Our Products

Tell me more about Flowstate's blend

Flowstate is a daily ritual designed to nourish mind and body through a precise blend of functional ingredients rooted in both ancient tradition and modern science. At its foundation is 5g of organic ceremonial-grade cacao, a natural mood enhancer rich in theobromine, magnesium, and antioxidants — known to boost focus, elevate mood, and improve circulation without the jitters of caffeine.

We’ve layered in 1,000mg each of chaga, reishi, and lion’s mane mushrooms — three powerful adaptogens revered in Eastern medicine.

  • Supports immune resilience and reduces oxidative stress.
  • Is known for promoting calm, stress reduction, and better sleep quality.
  • Enhances neurogenesis and cognitive function, supporting memory, clarity, and long-term brain health.

To further amplify mental performance and stress regulation, we’ve included:

  • A calming amino acid found in green tea that promotes alpha brain waves for focus without drowsiness.
  • An adaptogen used to reduce mental fatigue and improve stamina, especially under stress.
  • A highly absorbable form that supports relaxation, mood stability, and nervous system function.

Gut health and nutrient absorption matter too — so we’ve added 250mg of inulin, a prebiotic fiber derived from chicory root that feeds beneficial gut bacteria and supports digestive regularity.

Finally, 100mg of sodium from pink Himalayan salt helps with hydration, adrenal support, and electrolyte balance — especially if Flowstate is part of your morning or post-workout routine.

Every ingredient in Flowstate is chosen with intention: to help you feel more focused, calm, and connected — without relying on stimulants or experiencing a crash. It’s your daily foundation for clarity, creativity, and calm energy.

Are the mushrooms legal?

Yes 100%. Our products fully comply with all global laws and regulations. We’re focused on creating innovative consumer products designed to support mental performance, mood, and overall wellbeing.

What's the taste like?

You'll be pleased to know that it doesn't taste like mushrooms. We offer a range of flavours, from Cacao to Vanilla, to Chai. We've developed our blend to taste like some of the most well known and loved flavours.

Cacao vs Cocoa

Cacao and cocoa both come from the cacao bean but cacao is far superior when it comes to health benefits. Cacao is the raw and minimally processed form that keeps its powerful antioxidants, magnesium and mood boosting compounds intact. Cocoa is heavily processed with high heat which strips away many of these nutrients leaving mostly the taste. If you want the full nutritional value and natural energy that chocolate can offer cacao is the clear choice over cocoa.

Is the blend safe to consume?

Every ingredient we use is 100% safe and natural, no exceptions. We collaborate with top nutritional experts and testing labs to create highly potent, effective formulas that go far beyond the typical products on the market. Quality is our top priority. Our blends aren’t cheap to make, and that’s reflected in their strength, integrity, and long-term results.

What will the blend do for me?

Flowstate is designed to help you feel clear, calm, and energized — without the crash. From your first cup, you’ll likely notice a gentle lift in focus and mood, thanks to the synergy between our ceremonial-grade cacao, L-Theanine, and Lion’s Mane mushroom. Over time, the adaptogenic blend works to reduce stress, sharpen mental clarity, and support long-term brain and gut health.

You may experience:

  • A calm, centered energy — like you’re switched on, without feeling wired.
  • Sharper focus & memory — enhanced by Lion’s Mane and Rhodiola Rosea.
  • Less stress & anxiety — as Reishi, L-Theanine, and magnesium ease your nervous system.
  • More resilience — adaptogens like Chaga and Rhodiola help your body adapt to mental and physical stress.
  • Better brain function over time — through neuroprotective and anti-inflammatory effects
  • Improved digestion & gut health — thanks to inulin, a prebiotic that supports a healthy microbiome.
  • Mineral balance & hydration support — with pink Himalayan salt and magnesium for electrolyte function.
Does it contain caffeine

A very small amount. On average, coffee contains 90–100mg of caffeine, according to the FDA. In comparison, our blend contains around 35mg of caffeine per serving, just enough for a gentle lift.

What are your products free from?

Artificial sweeteners
Flavours and colourings
Preservatives
GMO
Gluten
Dairy or Lactose
Egg or Peanuts

What diets can use your products?

Vegetarian
Vegan
Paleo
Keto
Low-carb
Halal

How should I store the product?

Keep your pouch sealed and store in a cool, dry place away from direct sunlight.

How do I prepare it?

Mix 1 tablespoon with hot water or milk of your choice, and then we recommend mixing with a milk frother. Stir well and enjoy.

Can I take this product with other supplements or medications?

We always recommend checking with a healthcare professional if you have any medical conditions or take medication.

Your Delivery

Where do you deliver?

We ship directly from our warehouse in Missouri, USA, and we deliver worldwide.

How much is shipping?

Shipping is free over 60. Under 60, it is calculated at checkout depending on your order and live shipping rates.

How long does delivery take?

Orders are usually dispatched within same day before 3pm. Standard delivery takes 2–5 working days, depending on your location in the US. Outside of the US, 5-15 working days. If your order has not arrived outside of these estimated days, please get in touch.

Will I get tracking information?

Yes, once your order is dispatched you’ll receive a shipping confirmation email with a tracking link.

What if I’m not home when my order arrives?

Carriers may leave your package in a safe place, with a neighbour, or attempt redelivery. Instructions will be provided in your tracking updates.

Can I change my delivery address after placing an order?

If your order hasn’t shipped yet, contact our support team as soon as possible and we’ll update your delivery details.

What should I do if my package is lost or damaged?

If your package doesn’t arrive or arrives damaged, contact us at support@getflowstate.com – For lost parcels, we first require an anti fraud document signing in order to process a replacement. This will allow our carrier to investigate the issue.

Placing an Order

What payment methods do you accept?

We accept all major credit/debit cards, PayPal, Apple Pay, Google Pay, and Klarna. We offer buy now pay later methods.

Can I use more than one discount code?

Only one discount or promo code can be applied per order.

Can I change or cancel my order after it’s placed?

If your order hasn’t shipped yet, contact us right away and we’ll do our best to update or cancel it.

Why isn’t my payment going through?

Check your billing details match your bank’s records. If the problem continues, try another method or contact us.

If your account shows as debited, but the order has not been processed, this money will be a pending amount and will be returned to you.

Your Returns & Refunds

What is your return policy?

We offer a 30-day return policy on unopened products. If you’re unhappy, just reach out and we’ll help.

How do I return an item?

Email support@getflowstate.com with your order number and reason for return. We’ll share the steps and return address.

How long do refunds take?

Once we receive your return, refunds are processed instantly, but it may take 1–5 working days to return to your original payment method.

Your Account & Subscription

Do I need an account to order?

Not at all — you can checkout as a guest. But creating an account makes reordering and tracking easier.

How do I manage my subscription?

Log into your account to pause, skip, or cancel anytime.

Can I update my billing or shipping details?

Yes, just log into your account and update your details under “My Account.”

What are the benefits of subscribing?

Subscribers enjoy 20% off every order, free shipping, and early access to new blends.

Our Trust & Your Safety

Are my payments secure?

Yes — our checkout uses encrypted, PCI-compliant payment processing.

Do you store my card details?

We don’t store any sensitive payment information. It’s securely handled by our payment provider.

Are your products tested for safety?

Yes, all batches are tested for quality and purity before being packaged.

And More...

Do you offer wholesale?

Yes, we partner with select retailers. Please email support@getflowstate.com for details.

How can I contact customer support?

You can reach us at support@getflowstate.com or via live chat Monday–Friday, 9am–8pm.

Ready to get started?

Flowstate is a comprehensive, science-backed blend where every ingredient is chosen with the highest standards in mind, not only to deliver benefits on its own, but to synergize with the others for maximum effectiveness and a smooth, enjoyable taste.

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